Customer Service POFENZE
Free shipping on All Orders. No Minimum Purchase
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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
1 year of quality protection from the date of purchase. POFENZE offers a lifetime of technical service for customers who place an order.
Compatibility:
Fits For Infiniti Q50 2014 2015 2016 2017. Our steering wheel replacements ensure seamless integration with your vehicle's original equipment (OEM) steering column and airbag system. Important: Verify your car's model year compatibility before purchasing to guarantee proper fitment.
Uncompromising Craftsmanship:
Crafted with a 3K gloss carbon fiber core and epoxy coating, this steering wheel delivers exceptional heat resistance and corrosion protection, while its symmetrical weave ensures durability without distortion. Paired with hand-stitched Nappa leather grips, the perforated texture maximizes grip, reduces vibration feedback, and translates every steering input into razor-sharp responsiveness.
Enjoy the Drive:
The D-shaped flat-bottom design not only gives the steering wheel a more stylish look, but it also frees up more legroom with its flattened bottom. This allows for more freedom of movement when making quick turns or shifting gears continuously. The ergonomic curvature of the steering wheel grip fits the natural curve of your hands. Paired with lightweight materials, it reduces arm fatigue during long drives, while providing a more responsive feel during intense maneuvers.
Easy Maintenance:
The fusion of carbon fiber and Nappa leather resists wear and discoloration simply, requires minimal maintenance, wipe with a soft cloth. Includes steering wheel only (no accessories). Professional installation recommended for optimal results.
Our Assurance:
We offer a 1-year warranty and technical support, along with 24/7 online customer service. If any quality issues arise within the year, we will do everything we can to provide a solution, ensuring the quality and reliability of the product you purchased and guaranteeing an excellent shopping experience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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