Customer Service POFENZE
Free shipping on All Orders. No Minimum Purchase
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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
1 year of quality protection from the date of purchase. POFENZE offers a lifetime of technical service for customers who place an order.
WIDE APPLICQATION: Fit any industry-standard 2 inch trailer hitch receiver, for class Ⅲ or Ⅳ hitch receiver, extends an eaxtra length of 7.3"-9.3" inch, add a certain amount of clearance for your vehicle's bumper or spare tire mounted on the back, protecting your vehicle from scuffs, scratches and even dents
CAPACITY: 3500 lbs GTW, 350 lbs TW, which is enough to handle most cargo and utility loads. for most bike rack and cargo carriers.
RECEIVER SIZE: This trailer hitch extension bar has 2 inches by 2 inches industry-standard fit
CORROSION-RESISTANT: Full edge welding instead of ordinary four-point welding, add electrophoresis process before powder coating to withstand rain, dirt, UV damage and other corrosive threats. Ensure a longer service time and making it perfect for long time outdoor use
EASY TO INSTALL: Installing this trailer hitch extension is fast and easy. Just simply inserting the shank into your hitch receiver, then insert the bolt into the hole, tighten the flange nut and insert the clip
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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